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Mitsubishi WD-82837 82-Inch 1080p 120Hz Home Theater DLP HDTV

Mitsubishi WD 73C9
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A terrible waste of time — wait for delivery– then they wouldn go to the basement, through one door only- and the screen was broken. Then wait for another week for them to pick it up (“the box must be closed!! or we wont take the tv back”) and another week for the refund. Should I go somewhere else?

I’m an early adopter, so pretty much as soon as I saw this monster at the new price point (Mits’ first 82″ rear projection debuted at $21,000!!!) I knew I was going to have it. I’m about two weeks into ownership, upgraded to BluRay at the same time, and couldn’t be happier.

I’ve read some reviews that complain about the “new improved” control protocol, and it is different from older models, but is still very instinctive and easy to figure out. Now that I have, it IS an improvement.

The mystery to me is how Mitsubishi can maintain such magnificent detail and color intensity on such a massive picture. I upgraded from an early model JVC 61″ 720-line, and the picture is not only much richer and more detailed, it’s nearly twice as large!

Love it, love it, love it! And by the way, Blu Ray ROCKS and this 82″ is the perfect TV to show it off. We “debuted” with “Master and Commander” and even my non-tech-geek wife was blown away!

Update: I’ll leave the rating as-is because the TV is everything the reviews says, but the add-on is, Mitsubishi’s customer service (using the term loosely) totally sucks. Nothing was wrong with the function of the TV, except that there was transfer of adhesive material from the clear polyvinyl chloride protective tape used for packaging to the surface of the viewing screen which non-abrasive soap and warm water wouldn’t remove, plus as I removed the tape it took some of the black paint off the metal frame around the viewing screen.

Getting this evaluated/reviewed and the repair authorized and completed (still not done at three weeks and counting after the one week it was supposed to take) was an absolute nightmare.

Hint to Mits: The early adopters like me who pay the first-on-my-block prices for your latest gizmos are pretty much used to having things our way. Even with our support your products can fail, but without our support it’s impossible for your products to succeed. Treat us like crap and you don’t get a second chance. The amount of crap I’ve had to go through for a minor problem that was 100% the result of how you packaged the TV when you shipped it to me is unforgivable, and the attitude of the “regional manager” who basically told me I was SOL on the paint the tape tore off the frame shouldn’t be in a customer contact position.

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Mitsubishi WD-82837 82-Inch 1080p 120Hz Home Theater DLP HDTV

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